1. Shipping Overview
At CROSELRETAILTRAD LLC, we are committed to delivering your orders quickly and efficiently. This Shipping Policy outlines our shipping practices, including shipping methods, costs, and delivery times. By placing an order with us, you agree to the terms outlined below.
2. Shipping Methods and Costs
a. Shipping Methods: We offer several shipping options to accommodate your needs. Available shipping methods may include:
- Standard Shipping: Typically takes [5-7] business days.
- Expedited Shipping: Typically takes [2-3] business days.
- Overnight Shipping: Delivered the next business day.
b. Shipping Costs: Shipping costs are calculated based on the delivery address and the shipping method chosen. You will see the shipping cost at checkout before you complete your purchase. We occasionally offer free shipping promotions; these will be applied automatically if applicable.
3. Processing Time
a. Order Processing: Orders are typically processed within [1-2] business days. Processing times may vary during peak seasons or promotional periods.
b. Order Confirmation: After placing an order, you will receive an email confirmation with details of your purchase and estimated delivery time. Please review this confirmation and contact us if there are any issues.
4. Delivery Times
a. Estimated Delivery: Delivery times depend on the shipping method selected and your location. Estimated delivery times are provided at checkout. Please note that delivery times are estimates and not guaranteed.
b. Shipping Delays: While we strive to meet our delivery estimates, delays may occur due to factors such as weather conditions, carrier issues, or high order volumes. We are not responsible for delays caused by third-party carriers.
5. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment. Track your order through the carrier’s website or by contacting our customer support team for assistance.
6. Shipping to Multiple Addresses
If you wish to ship items to multiple addresses, please place separate orders for each shipping address. Currently, our system does not support splitting orders for shipping to different addresses in a single transaction.
7. International Shipping
a. Availability: We offer international shipping to select countries. International shipping rates and delivery times vary by destination.
b. Customs and Duties: International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient. Please check with your local customs office for more information.
8. Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided at checkout.
9. Shipping Issues
If you encounter any issues with your shipment, such as missing or damaged items, please contact our customer support team at support@croselret.site as soon as possible. We will work with you to resolve any shipping-related problems.
10. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically for any updates.